Following are the terms and conditions that constitute our Shipping Policy.
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Orders over $30 qualify for our free standard shipping. All other orders are subject to a $5.95 shipping and handling charge. Your estimated delivery time is within 2-5 business days after placing the order. Orders outside the continental United States will experience a delay.
Delivery delays can occasionally occur.
Ink Hero ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Ink Hero is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
We currently ship to the United States and Canada.
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.