Get some help!

Get answers to our most frequently asked questions below. You can also send us a message at [email protected] or call us at (888) 871-3620.

Help Center


  • How do I change or cancel my order?
  • What is your return policy?
  • Do you offer free shipping?
  • Where do you ship?
  • What is your sales tax policy?
  • Do you ship to Hawaii or Alaska?
  • If I place an order today, when will you ship?
  • How long will it take to get my package?


  • Will compatible cartridges void my warranty?
  • What is OEM?
  • What is compatible?
  • What is remanufactured?
  • Why choose compatible printer cartridges?
  • What's the difference between ink and toner?
  • How long will my cartridge last?
  • How many pages will my cartridge print?


  • Have a partnership opportunity?
  • I have a question or suggestion for Blake Printing Supply. How do I get in touch?
  • Do you have faster shipping options?


  • Can I just get store credit?
  • Will you mail me a check for my refund?
  • Is there a restocking fee?
  • How long will it take to get my refund?


  • Do you ship internationally?
  • Has my package shipped?
  • How much does shipping cost?
  • What carrier do you use to ship?
  • Where can I track my package?
  • How can I get my tracking number?
  • Why didn't I receive the tracking number via email?

Product Support

  • Will I get the same amount of page yield as the originals?
  • How easy is a compatible cartridge to install?
  • How is page yield determined?
  • My cartridges isn't recognized. What can I do?
  • How do I contact customer service?
  • How can I recycle my cartridges?
  • What temperature should I store my printer cartridges?